Patient Reviews

J.B. – May 2, 2017

Overall Experience:
4/4

Comments:
Caroline Buehler was very attentive and thorough and did not make me feel rushed. I was especially impressed that she took my notepad listing issues to discuss and wrote down information for my records and to serve as reminders. Thanks for the excellent care.

J.C. – April 26, 2017

Overall Experience:
4/4

Comments:
Love the changes to the office! Very efficient now. Love the memo stating -if you have been waiting for more than 15 minutes, let us know! This was an issue in the past. As always, Reid is so kind, professional, and excellent at what he does!

M.C. – April 28, 2017

Overall Experience:
4/4

Comments:
I am a man and I came for a comprehensive skin exam. I was glad my practitioner was not afraid to peek under my underwear to make sure there is no problem down there. Others have skipped that area. I wouldn’t want to have a problem later because of concerns about my privacy, when the reason I made the appointment was to have everything checked. Thanks for being thorough.

B.S. – April 17, 2017

Overall Experience:
4/4

Comments:
Have noticed many improvements in last year.

M.B. – April 18, 2017

Overall Experience:
4/4

Comments:
I was very nervous about this procedure, after all it is cancer! But I was immediately put at ease by the caring, professional staff.

C.L. – April 18,2017

Overall Experience:
4/4

Comments:
Staff members are thorough and professional. Doctor Renfro is the best dermatologist and has provided an excellent environment for treatment.

C.S. – April 12, 2017

Overall Experience:
4/4

Comments:
Hard to improve on perfection. Thanks.

L.B. – April 11, 2017

Overall Experience:
3/4

Comments:
Excellent team of doctors and support staff. Doctor Meskey doesn’t make you feel rushed. I checked -good- because the procedure can be painful.

J.K. – April 6, 2017

Overall Experience:
4/4

Comments:
The staff and Dr. Renfro were very friendly. They explained each step of the procedure as they went along. It is obvious their years of experience, it shows in their work.

K.S. – April 5, 2017

Overall Experience:
4/4

Comments:
I noted that there were alot of changes. Good. I always liked the care I received. It has just gotten better.

M.R.H. – April 4, 2017

Overall Experience:
4/4

Comments:
Dr. Meskey! Very gentle, caring and informative. Helped me feel at ease. Quickly addressed my concerns.

J.S.H. – April 4, 2017

Overall Experience:
4/4

Comments:
I was concerned coming into the office, however, the doctor and assistant reassured me everything was going to be ok with no pain- which it was.

M.M. – April 3, 2017

Overall Experience:
4/4

Comments:
I am usually nervous when going to a doctors appt., but Alexa Littlejohn was caring and put me at ease.

J.V.D – April 3, 2017

Overall Experience:
4/4

Comments:
I was impressed with Dr. Lanuti's determination to find the best medicine that would work with my skin problems.

V.O. – March 29, 2017

Overall Experience:
4/4

Comments:
Great progress! Thank you all for helping my bald head. Have hair. I feel pretty so pretty!!!

S.R. – March 27, 2017

Overall Experience:
4/4

Comments:
Caroline is so thorough and makes you feel comfortable in all aspects. All staff very nice and knowledgeable.

T.M. – March 27, 2017

Overall Experience:
4/4

Comments:
Jim was awesome. He is very friendly and makes you feel at ease. Danielle is super friendly and sweet! Love her.

P.A.H. – March 27, 2017

Overall Experience:
4/4

Comments:
All medical offices should run like this office. Every staff member I encountered was professional yet warm and personable.

M.B.M.XX – March 27, 2017

Overall Experience:
4/4

Comments:
Anytime that I have used Renfro Surgery Center I have had expert care before and after the surgery. Not only is she a wonderful doctor but the care from her staff is always superb. I am 82 and feel completely at ease when in the hands of her and her staff.

P.R. – March 22, 2017

Overall Experience:
4/4

Comments:
They are like family.

M.N. – March 20, 2017

Overall Experience:
4/4

Comments:
Love seeing Jim! He takes the time to explain things so that I understand the -why- behind my questions and I’m never rushed. The Kent Island staff is very friendly and the location is very convenient. Excellent practice and highly recommended.

K.S. – March 20, 2017Date

Overall Experience:
4/4

Comments:
Entire office staff and Dr. Heins were friendly and professional. I truly felt like I was more than a number and my visit was important. The reason I left my prior office.

M.A.S. – March 6, 2017

Overall Experience:
4/4

Comments:
Caroline Buehler, P.A. is very professional, efficient and thorough. The front desk staff was extremely helpful and friendly making sure you receive the attention you need. Very nice office and staff!

M.G. – March 6, 2017

Overall Experience:
4/4

Comments:
Dr. Meskey’s consultation was very informative. He did not endorse a possibly non-effective procedure.

D.V. – March 6, 2017

Overall Experience:
4/4

Comments:
You are always met with a warm smile from friendly staff. Everyone is willing to help with questions. Your visit is never rushed and doctors and staff are very informative. I am so happy I found this practice and would recommend them to any family member or friends.

K.I. – March 6, 2017

Overall Experience:
4/4

Comments:
I found Alexa to be very personable and thorough.

S.B. – February 27, 2017

Overall Experience:
4/4

Comments:
The staff is always friendly. The front desk is very welcoming and always has a smile on their face.

K.B. – February 13, 2017Date

Overall Experience:
4/4

Comments:
Great office. Great staff. I would highly recommend your office! I actually came in the wrong day and the friendly person at the front accommodated me- even though it was my mistake.

S.H. – February 3, 2017

Overall Experience:
4/4

Comments:
Something very unpleasant was made easy to bear.

K.H.– February 3, 2017

Overall Experience:
4/4

Comments:
Jim Heins is always so pleasant and informative. Also, I love the french blue and yellow scheme of the office.

C.C. – January 9, 2017

Overall Experience:
4/4

Comments:
I would like to thank Annapolis Dermatology Associates (specifically, Dr Lanuti, and her assistant) for the positive experience and extraordinary care that you provided me on Dec xx. 2016. You were both very attentive and truly listened to my concerns. Your staff is professional, pleasant and knowledgeable. Your office runs impeccably! Again, thank you for a wonderful experience. I am so glad I made the decision to switch dermatologists. I was also very pleased when I made the initial call to see if your office accepted my insurance and new patients. I would also like to commend Mackenzie, she called me to advise that Dr Lanuti had a cancellation in the Kent Island office. I was very grateful for this call and so glad I went. Keep up the good work Annapolis Dermatology! You are doing everything right!

E.L. – December 27, 2016

Overall Experience:
4/4

Comments:
Dr. Buehler is a “doll”. She is sweet, knowledgeable and professional. I’m an old lady who understood her approach better than others.

XX – December 22, 2016

Overall Experience:
4/4

Comments:
We travel from St Mary's County - 1.5 hours - to this office because the care is excellent. Our concerns are not minimalized.

Kathryn S – December 23, 2016

Overall Experience:
4/4

Comments:
Jim Heins is a remarkable medical specialist. Professional and personable.

XX – December 27, 2016

Overall Experience:
4/4

Comments:
Very professional and friendly staff. Dr. Renfro is the best! Oustanding doctor.

Mary H – December 27, 2016

Overall Experience:
4/4

Comments:
Jim Heins was great. He knew right away what was wrong with the skin lump on my finger.

EL – December 27, 2016

Overall Experience:
4/4

Comments:
Dr. Buehler is a 'doll'. She is sweet, knowledgeable and professional. I'm an old lady who understood her approach. Bettter than others.

XX – December 27, 2016

Overall Experience:
4/4

Comments:
Alexa Littlejohn is a wonderful addition to your practice. She is so attentive and takes time to make every patient feel important and heard and not at all rushed; which is a parity in the healthcare industry these days.

Donna F – December 27, 2016

Overall Experience:
4/4

Comments:
Excellent service. In and out. Not like other doctor appointments where you wait and wait and wait and wait, etc. etc..

XX – December 16, 2016

Overall Experience:
4/4

Comments:
Felt secure.

MJ – December 16, 2016

Overall Experience:
4/4

Comments:
Annapolis Dermatology Associates is a model of how other practices should operate!! Jim H – “Best PA”

CA – December 12, 2016

Overall Experience:
4/4

Comments:
It’s worth traveling the extra distance to get the kind of patient care I receive here. Thanks Much! See you next year.

SW – December 12, 2016

Overall Experience:
4/4

Comments:
The personnel were very friendly and the waiting area was very nice.

MMG – December 12, 2016

Overall Experience:
4/4

Comments:
I have always been treated well and as soon as possible (all care very friendly).

HC – December 13, 2016

Overall Experience:
4/4

Comments:
Sam gives the best care anywhere!

LKA – December 15, 2016

Overall Experience:
4/4

Comments:
The office is clean and inviting. The medical staff is friendly and attentive. The office runs on time. Dr. Renfro is caring and very efficient.

RS – December 15, 2016

Overall Experience:
4/4

Comments:
Dr. Lanuti was very informative, caring, and asked about other concerns. Staff very professional and warm.

XX – December 15, 2016

Overall Experience:
4/4

Comments:
Professionals such as Jim Heins are the reason I drive from Annapolis to Kent Island. Your services and facilities there are top notch!

XX – December 12, 2016

Overall Experience:
4/4

Comments:
Providers were wonderful! My nurse was fantastic.

XX – December 12, 2016

Overall Experience:
4/4

Comments:
We would love to have an office in the O.C./Berlin/Bishopville area!

CR – December 12, 2016

Overall Experience:
4/4

Comments:
Dr. Renfro was amazing! She took time to explain my results and made me very comfortable during my visit! Will always use her! J

XX – December 12, 2016

Overall Experience:
4/4

Comments:
The entire staff was professional and friendly. My examination was thorough. What more can a patient ask for? Coffee? Got that too!

CB – December 6, 2016

Overall Experience:
4/4

Comments:
I have always been a big fan of Dr. Renfro’s and the entire staff! You guys Rock! All medical practices should be so good!

XX – December 8, 2016

Overall Experience:
4/4

Comments:
Assistant Zuri was super; I appreciate meeting you.

XX – December 8, 2016

Overall Experience:
4/4

Comments:
Love Dr. Lanuti – always so cheerful.

KS – December 6, 2016

Overall Experience:
4/4

Comments:
Everyone is so kind and pleasant! Keep up the good work guys!

LBV – December 6, 2016

Overall Experience:
4/4

Comments:
The professionals @ Kent Island are wonderful to me. Very accommodating, rapport is excellent and fun to be with as well as medical professional. Jim Heins and staff are an asset to your team.

BJ – December 6, 2016

Overall Experience:
4/4

Comments:
Would refer to anyone in need.

XX – December 5, 2016

Overall Experience:
4/4

Comments:
Staff is always friendly and courteous! Thank you.

LI – December 5, 2016

Overall Experience:
4/4

Comments:
Caroline B is very thorough and explains everything and takes her time with me.

December 2, 2016 – December 2, 2016

Overall Experience:
4/4

Comments:
I like that they took me on time. Staff was very nice.

TL – December 1, 2016

Overall Experience:
4/4

Comments:
I have and will continue to recommend this practice very highly.

DK – November 30, 2016

Overall Experience:
4/4

Comments:
Very pleased with efficient service, pleasant and professional staff. Reid makes me feel very comfortable and confident with his diagnosis.

JJ – November 30, 2016

Overall Experience:
4/4

Comments:
Caroline is very friendly and extremely thorough! Very pleasant experience – thank you.

CBS – November 29, 2016

Overall Experience:
4/4

Comments:
I am so glad I have found this office. Everyone is so wonderful! All my visits have been very pleasing.

XX – November 28, 2016

Overall Experience:
4/4

Comments:
I changed from Capital Dermatology and after 1 visit I couldn’t be happier! Beyond excellent… Victoria we above and beyond to get me in as a new patient! Reid is awesome! Great job!

KG – November 28, 2016

Overall Experience:
4/4

Comments:
We are Florida residents buy always have Jim Heins do our annual skin checks. He is always friendly, professional and thorough.

JK – November 23, 2016

Overall Experience:
4/4

Comments:
I’ll be back!!

XX – November 23, 2016

Overall Experience:
4/4

Comments:
The entire office was organized, pleasant, and overall fantastic. Alexa Littlejohn was thorough, and again, overall fantastic!

MK – November 17, 2016

Overall Experience:
4/4

Comments:
Professional, as always!

AAW – November 21, 2016

Overall Experience:
4/4

Comments:
Dr. Buehler is very in depth and caring. She explains things in a way that is comfortable and sensitive.

DK – November 21, 2016

Overall Experience:
4/4

Comments:
I receive consistently excellent medical service from Dr. Renfro and her staff.

XX – November 17, 2016

Overall Experience:
4/4

Comments:
Great office. Great Staff.

XX – November 15, 2016

Overall Experience:
4/4

Comments:
Jim Heins is a treasure. Always has time to answer questions in layman’s terms and in a personal manner. I cross the bridge just to see him.

DM – November 11, 2016

Overall Experience:
4/4

Comments:
Alexa Littlejohn was fantastic, great eye diagnosis and manner. Lisa of course is the best.

LR – November 10, 2016

Overall Experience:
4/4

Comments:
Almost enjoyable visit!!

PW – November 8, 2016

Overall Experience:
4/4

Comments:
Everyone there was very informative and friendly.

DC – November 8, 2016

Overall Experience:
4/4

Comments:
From greeting at desk (receptionist) very helpful and good spirit. Medical staff informative and helpful. Great experience.

XX – November 8, 2016

Overall Experience:
4/4

Comments:
Everyone was courteous and professional. High quality information was provided. A very thorough checkup was provided. Great peace of mind.

XX – November 3, 2016

Overall Experience:
4/4

Comments:
This is the nicest and most pleasant medical office in all of the Annapolis area. Everyone is very professional, cheerful, pleasant and very helpful and informative.

PV – December 19, 2016

Overall Experience:
4/4

Comments:
Dr. Lanuti was very through and caring.

MG – December 19,2016

Overall Experience:
4/4

Comments:
Alexa is a very professional and friendly person. She is an asset to your practice.

Renee – July 6, 2016

Overall Experience:
4/4

Comments:
You all are the best! Love Dr. Renfro

Barbara – July 7, 2016

Overall Experience:
4/4

Comments:
I have been coming to Annapolis Dermatology for many years and have always enjoyed the welcoming, personable and knowledgeable staff. Jim Heins is fantastic! He always has time to give each patient is undivided attention. He is extremely knowledgeable regarding any additional issues I bring to the office. I greatly appreciate the concern he has shown me over the years.

DRH – July 7, 2016

Overall Experience:
4/4

Comments:
I feel confident I am getting good medical care.

G.P. – Oct 4, 2016

Overall Experience:
4/4

Comments:
Everyone from the front desk to the back procedure room, including Alexa and her assistants were outstanding in every way. Thank You.

Bruce N – July 21, 2016

Overall Experience:
4/4

Comments:
This medical office (every staff member) is outstanding!! Best Medical Office!

Allison & Johnny – Sept 20, 2016

Overall Experience:
4/4

Comments:
We do not live on Eastern Shore, but we will go there to see Jim, because he is 'the best'!!.

Brenda H – Sept 30, 2016

Overall Experience:
4/4

Comments:
Very experienced staff. The result is no unnecessary procedures.

Susan W. – Sept 28, 2016

Overall Experience:
4/4

Comments:
Great office & staff!! Brittany helped me set up my appointment. She was a delight and very efficient. She took the time to introduce herself to me which was quite special.

K.Z.– Sept 26, 2016

Overall Experience:
4/4

Comments:
Wonderful experience!

L.P. – Sept 22, 2016

Overall Experience:
4/4

Comments:
Excellent on all accounts. I've recommended Dr. Renfro and her staff to friends, famly and acquaintances for over 20 years. Very professional, clean environment and friendly offices.

J.G.– Sept 22, 2016

Overall Experience:
4/4

Comments:
Professional and pleasant - as always.

D.B. – Oct 11, 2016

Overall Experience:
4/4

Comments:
The experience was as pleasant as surgery could possibly be.

A.R.– Sept 20, 2016

Overall Experience:
4/4

Comments:
A very friendly office.

Lisa F. – Sept 29, 2016

Overall Experience:
4/4

Comments:
Great appointment - I was taken back on time and I saw the doctor without waiting. Had a good checkup and was out on time. Thank you.

J.S.– Sept 29, 2016

Overall Experience:
4/4

Comments:
Never have to wait more than 10 min for my appointments. Staff is smiling and makes you feel welcome always.

D.B. – Oct 5, 2016

Overall Experience:
4/4

Comments:
Everything about Annapolis Dermatology is first rate. I consider myself extremly fortunate to have them taking care of my needs.

Lawrence L.– Oct 12, 2016

Overall Experience:
4/4

Comments:
Nicest, cleanest office in town! Great Staff - always leave knowing everyone cares about me!

Patti T. – Oct 14, 2016

Overall Experience:
4/4

Comments:
Couldn't have been better! Front staff was helpful and pleasant. Jim Heins was absolutely terrific, vry thorough and took time to listen and answer every question! (He was highly recommended to me and I see why)

Kyle E. – Oct 14, 2016

Overall Experience:
4/4

Comments:
I have always gotten excellent care and been treated professionally at each appointment.

PRIVATE – Oct 20, 2016

Overall Experience:
4/4

Comments:
I could not have been more satisfied here today - and I would consider myself a very particular person. Incredibly grateful for the expert and kind care received from Dr. Lanuti, Sam and Mackenzie.

J.E. – Oct 13, 2016

Overall Experience:
4/4

Comments:
I was taken on time to see the Dr. He was very assuring that my concerns for the spots on my arms were a problem that was normal. A very good experience.

Lisa Q. – Oct 14, 2016

Overall Experience:
4/4

Comments:
Wonderful practice! Dr. Renfro is fabulous as well as her staff. I have been a patient for over 10 years and have been treated exceptionally well. My whole family are patients. PS - Also do very well on refills when needed. Very easy.

Victoria O. – Oct 14, 2016

Overall Experience:
4/4

Comments:
I just love coming to Annapolis Dermatology. I get great results!

S.J.R. – Oct 13, 2016

Overall Experience:
4/4

Comments:
Very nice, patient, great mannerism. Willing to listen and answer all questions concerning issues.

Paula R.– Oct 19, 2016

Overall Experience:
4/4

Comments:
Dr. Lanuti and all the staff are very helpful and professiona. I am very confident in the care they provide.

Unknown – Oct 21, 2016

Overall Experience:
4/4

Comments:
I have enjoyed (am enjoying) my relationship with the doctors and staff of your office - for many years.

Mary B. – Oct 20, 2016

Overall Experience:
4/4

Comments:
I see Reid Raleigh - have been a patient for years. He's very thorough and both my husband and I have much confidence in him. Coming to your office is always a pleasant experience.

The Best

D.C.

My experience with Annapolis Dermatology Associates was outstanding!!

M.J.

As usual, everything at this facility is done in an outstanding and totally professional manner.

E.W.

Dr. Renfro and the nurses were extremely courteous, informative and professional. They made you feel at ease.

R.S.

Dr. Renfro and crew – Excellent procedures and bedside manner

J.B.

Great Team!!

D.S.

Everyone was so nice and reassuring! Dr. Renfro was very nice and treated me like I was her only patient!

L.G.

Staff is consistently knowledgeable, friendly and courteous. Always a positive experience.

G.W.

Thank you for making my surgical procedure so easy!

R.W.

Perfectly professional.

A.L.

Consistently superior over the 20+ years I’ve been using this practice. Keep up the great effort.

T.H.

Many, many years of always top-notch, professional care. Thank you so much!

T.B.

Jim and staff are great! Beautiful facility.

Beautiful and well-appointed office. I was impressed with every aspect, from the desk staff to the doctor.

D.W.

Service and assistants’ attentiveness is one of the best I have received in any medical facility I have experienced.

Excellent as always.

J.B.

The team was very professional. It was a great experience – well done!!!

Christine was an amazing PA.

S.O.

A fantastic experience.

This is the most professional medical practice I have ever had the pleasure to use. I cannot thank Dr. Renfro enough.

B.C.

Dr. Renfro was extremely competent.

R.D.

Kudos to Dr. Renfro and her staff.

L.W.

Outstanding care by all involved – Dr. Lanuti and staff

M.F.

EVERYONE is kind, welcoming, attentive and professional.

M.K.

Best doctor visit in 56 years. Painless and fun.

M.K.

Jim Heins and your entire staff are awesome! A+ Jim is patient, professional and friendly.

Jim Heins is outstanding. He is friendly, thorough and an excellent P.A. Thanks

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