Billing Policies

Consultation Fees

Our fee for a consultation ranges from $80 and up. Other charges may apply according to your needs. These charges will automatically be billed to your insurance company less any co-payment due at time of visit. If we do not participate with your insurance company, you do not bring a valid referral or proof of insurance, or if you are uninsured, payment is expected at the time of service.

Credit Cards

For your convenience, we accept Visa, MasterCard, and Care Credit. Credit card payments may now be made online.

No Show Fee

If you cannot keep your appointment, please notify us at least 24 hours before your appointment as a courtesy to our other patients who may be waiting for an appointment. A service charge of $75.00 for surgery and $50.00 for general visits will be billed to patients who do not notify us within twenty hour hours in advance to cancel their appointment.

Co-payments and Balances

We participate in a number of managed care and PPO plans. We will file your insurance if we have the correct information and the claims will be processed according to your benefit guidelines. All co-payments are due at the time of your visit. Any deductibles or co-insurance balance on your account will be collected at your visit. You are responsible for payment of your medical care within a reasonable time, regardless of status of claim. Services not covered by your insurance are your responsibility.

If your insurance requires a co-payment (usually indicated on the identification card), this payment must be made at time of service. Balances billed and remaining on account greater than 45 days may be billed a 20% collection fee.

All copayments and balances on your account will be collected at your visit. Please come prepared or your appointment may be rescheduled. If you have difficulty paying your balance, please speak to our billing staff, because we are here to help you.

Referrals

HMO’s, POS and CHOICE option plans require or suggest that patients use REFERRALS to reduce the patient’s out of pocket cost.

Under the terms of your insurance contract, it is the patient’s responsibility to bring referrals and/or authorization numbers at the time of your visit, or have it faxed to our office prior to the visit. If the referral or authorization numbers are not available at the time of your visit you will be asked to reschedule your appointment. This policy will help reduce undue cost to you.

If you wish to be seen without a referral, payment in full at the time of service will be required and a signed waiver of your insurance rights will be required.

We will do our best to help you understand this process. However, since we do not have control of how your referrals are loaded or used by your insurance carrier we cannot be responsible for services denied.

Some primary care physicians require up to 48 hours or longer to process a referral request. You need to check with your insurance carrier or primary care physician before each visit to ensure that you have a valid referral on file.

If you have any insurance or billing questions they may be directed to our billing department by emailing billing@annapolisdermatology.com or calling 410-224-2260.

Please bring your current insurance card for processing your claims.

The Best

D.C.

My experience with Annapolis Dermatology Associates was outstanding!!

M.J.

As usual, everything at this facility is done in an outstanding and totally professional manner.

E.W.

Dr. Renfro and the nurses were extremely courteous, informative and professional. They made you feel at ease.

R.S.

Dr. Renfro and crew – Excellent procedures and bedside manner

J.B.

Great Team!!

D.S.

Everyone was so nice and reassuring! Dr. Renfro was very nice and treated me like I was her only patient!

L.G.

Staff is consistently knowledgeable, friendly and courteous. Always a positive experience.

G.W.

Thank you for making my surgical procedure so easy!

R.W.

Perfectly professional.

A.L.

Consistently superior over the 20+ years I’ve been using this practice. Keep up the great effort.

T.H.

Many, many years of always top-notch, professional care. Thank you so much!

T.B.

Jim and staff are great! Beautiful facility.

Beautiful and well-appointed office. I was impressed with every aspect, from the desk staff to the doctor.

D.W.

Service and assistants’ attentiveness is one of the best I have received in any medical facility I have experienced.

Excellent as always.

J.B.

The team was very professional. It was a great experience – well done!!!

Christine was an amazing PA.

S.O.

A fantastic experience.

This is the most professional medical practice I have ever had the pleasure to use. I cannot thank Dr. Renfro enough.

B.C.

Dr. Renfro was extremely competent.

R.D.

Kudos to Dr. Renfro and her staff.

L.W.

Outstanding care by all involved – Dr. Lanuti and staff

M.F.

EVERYONE is kind, welcoming, attentive and professional.

M.K.

Best doctor visit in 56 years. Painless and fun.

M.K.

Jim Heins and your entire staff are awesome! A+ Jim is patient, professional and friendly.

Jim Heins is outstanding. He is friendly, thorough and an excellent P.A. Thanks

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