Care Coordinators

Jessica Hickman, Assistant Front Desk Lead

Jessica joined Annapolis Dermatology Associates with several years of medical experience, having previously worked as an Authorization/Intake Coordinator. Jessica began working at Annapolis Dermatology in 2014 as a Front Desk Associate and quickly moved into the position of Assistant Front Desk Lead.

Jessica inspires others to do better with her positive attitude and desire to excel in patient satisfaction. Her goal is to ensure that each patient has a pleasant experience while visiting Annapolis Dermatology Associates. Her smiling face and warm manner are evident through-out the reception area from scheduling appointments, checking patients in and out, and ensuring that the reception process is running smoothly.

Born and raised in Anne Arundel County, Jessica enjoys spending time with her husband and young son.

The Best

D.C.

My experience with Annapolis Dermatology Associates was outstanding!!

M.J.

As usual, everything at this facility is done in an outstanding and totally professional manner.

E.W.

Dr. Renfro and the nurses were extremely courteous, informative and professional. They made you feel at ease.

R.S.

Dr. Renfro and crew – Excellent procedures and bedside manner

J.B.

Great Team!!

D.S.

Everyone was so nice and reassuring! Dr. Renfro was very nice and treated me like I was her only patient!

L.G.

Staff is consistently knowledgeable, friendly and courteous. Always a positive experience.

G.W.

Thank you for making my surgical procedure so easy!

R.W.

Perfectly professional.

A.L.

Consistently superior over the 20+ years I’ve been using this practice. Keep up the great effort.

T.H.

Many, many years of always top-notch, professional care. Thank you so much!

T.B.

Jim and staff are great! Beautiful facility.

Beautiful and well-appointed office. I was impressed with every aspect, from the desk staff to the doctor.

D.W.

Service and assistants’ attentiveness is one of the best I have received in any medical facility I have experienced.

Excellent as always.

J.B.

The team was very professional. It was a great experience – well done!!!

Christine was an amazing PA.

S.O.

A fantastic experience.

This is the most professional medical practice I have ever had the pleasure to use. I cannot thank Dr. Renfro enough.

B.C.

Dr. Renfro was extremely competent.

R.D.

Kudos to Dr. Renfro and her staff.

L.W.

Outstanding care by all involved – Dr. Lanuti and staff

M.F.

EVERYONE is kind, welcoming, attentive and professional.

M.K.

Best doctor visit in 56 years. Painless and fun.

M.K.

Jim Heins and your entire staff are awesome! A+ Jim is patient, professional and friendly.

Jim Heins is outstanding. He is friendly, thorough and an excellent P.A. Thanks

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